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| | AUT, Auckland
“I keep my Woosh modem close to my heart – usually in my jacket! It is so light I take it with me everywhere, with my laptop – work, university, cafes – even the bus.
I can spend up to 3 hours a day on the bus commuting between university, job and friends! But it’s no problem; I can do my studies, keep in touch with friends and family back in India, and surf the Net.
The Woosh connection is really fast. The Contact Centre is fantastic, they always respond quickly. The overall service has been consistently excellent.”
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| | John McCarthy, director of instore displays company Open Eye Displays, says the use of Woosh has made it easy for his firm to install and operate screens whenever and wherever his clients want them.
“Woosh has allowed us to penetrate new markets which have proven difficult to establish. Previously we had to rely on an existing ADSL or a corporate network connection, Woosh has allowed us to bypass this and literally go through the front door.
“We no longer have long periods of installation and IT issues, we simply use the Woosh connection.”
“The Woosh connection and support has allowed us speed to market and flexibility in locations for our clients.
“Lots of our clients now want ‘portable’ solutions for their promotions. With Woosh we can offer this, we are able to simply pick up and move the plasma screens anywhere, with no connection problems.
“None of this was possible before Woosh. Using Woosh saves time and money for both ourselves and our clients”.
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| | For FutureDreams swim coach Haydn Woolley, using Woosh simply makes his life easier and more flexible.
Haydn runs a busy coaching business in Auckland and uses a Woosh PC Card on his laptop.
“I love the ease, speed and portability of Woosh. With Woosh, I can work from the pool, a café, home or anywhere around Auckland!” says Haydn.
He was using a dial-up connection before and had trouble down loading flyers and websites.
“Now, I can send video files, newsletters to clients, sell products and update my website while I’m on the go.
Being able to roam is fantastic, I can simply pick up my laptop and take it to Christchurch and worked from there, it is just so easy.”
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| | Phone and broadband customer James Wooldridge was one of the first to pick up on Woosh broadband in 2003 and also one of the first to use Woosh phone services when they launched in September, 2005.
“Technology should make life easier and should not be a hassle. One of the reasons why I enjoy Woosh is because it is hassle free. It is fast, reliable, portable and easy install and use.
Woosh gives me the convenience of being able to move around Auckland instantly and painlessly. I just pick it up and take it with me.
Now with phone services my bills will be half the price. I ditched my landline as soon as I received my Woosh phone connection – it is great to be free!”
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| | Manukau
Peter Heremaia has enjoyed the benefits of Woosh broadband for over a year and when Woosh phone services were launched this year he instantly signed up.
“I run a small business and I don’t want big bills, Woosh is absolutely brilliant because it is cost effective. Woosh’s phone services will make a big dent in my home and business bills.
I use Woosh broadband services throughout the Auckland region and often roam to Wellington, I love that I’m not held ransom by Telecom anymore.
“What I’ve always liked about Woosh is that everything about the service is so easy. It was easy to sign up, install and use, I recently registered my domain name – it took a few seconds, no problem.”
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| | Software Engineer, Derceto Ltd, Auckland
“I’m a software engineer so of course my family has four computers plus my laptop!
With Woosh, any computer in the house can be online, all the time, and there’s no need for an extra phone line. I have four computeractive children – people can call me now!
What else do I like about Woosh? It seemed to install itself it was so easy. I really like the charge. Previously I would get mystery bills with a different charge each month. With Woosh, not only do I know how much it is – it’s cheap!
But best of all, it’s always on, it’s fast and portable”. | |
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| | Flanshaw Road School, Te Atatu South, Auckland
“Let’s say we’ve gone from painfully slow to a perfect solution. We were on dial-up. Now we have Woosh available throughout the entire school, with up to 30 computers sharing the same Woosh modem.
Our students follow an inquiry-based learning model. This means they need to access, explore and retrieve information fast. Woosh lets them do that. Everything has run perfectly from the start. I have never had any complaints.
Additionally, Woosh is affordable. We have been able to spend budget on updating computers for the children instead of paying Telecom charges.
Now the kids are part of the broadband generation and the school has saved money.” | |
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| | Devonport, Auckland
Devonport sales consultant, Laurie Rice, was more than surprised at the customer service he received from Woosh helpdesk – before he was even a customer!
Laurie had expressed interest in Woosh before coverage was available in his area so the Woosh Customer Care Centre contacted him directly when it arrived.
Because Laurie uses XP Professional SP2, which has an advanced firewall, he had difficulty installing Woosh.
"After several unsuccessful attempts I reluctantly called the helpdesk, and - wow! In less than a minute I was speaking with one of your technical people. Wonderful service!
In no time at all I was talked through a manual workaround which got everything up and running smoothly. I was tremendously impressed with the helpdesk's professional, friendly manner.
If there's one thing I hate when trying to contact banks, power companies, phone companies and the like, is the frustration of having to wait - sometimes for an hour or more - to get through to someone.
With Woosh, in less than one minute I can speak to a friendly, efficient and real person!
I am thrilled with my entire experience with Woosh to date. The staff and service have been absolutely superb." | |
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| | Ballantyne Panel Beaters, Invercargill
“Woosh is the best business decision I have made all year,” says Kelly-Anne Beattie of Ballantyne Panel Beaters in Invercargill.
"My previous dial-up connection took up to 30 minutes to send digital images to insurance assessors and the line often dropped out.
Now, with Woosh I can now send photos in less than 30 seconds and discuss them on the phone at the same time!
It’s much cheaper than Jetstream, fast and I didn’t have to install another phone line.
Now that I have broadband I use other online business services such as IRD and banking over the Internet, even things as simple as online Yellow Pages save me time and effort.
Woosh has saved me money, time, lowered business costs, increased business efficiency, brought me new clients and improved relationships with my existing clients and business associates. For my customers, it means their insurance claims get processed faster.
The whole system is so user friendly, when the Woosh helpdesk told me it would be up and running in 10 minutes, I thought ‘yeah right’ - but it was true!"
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| | Auckland
Ian Collins, an IT Manager for a NZ software house, simply loves his Woosh service because it's "fast, reliable and always on" he says.
"Woosh has changed my home use of the Internet. Because it is always on, I use the Internet more often and widely."
Previously using a dial-up service Ian never bothered to connect, it was simply too slow and a waste of time.
Now Ian reaches for his laptop instead of an encyclopaedia to look something up.
"Another advantage of Woosh is that I can use it anywhere in the house I like. I'm not confined to one room, I can take it outside if I choose." | |
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| | Auckland
Health marketing consultant Tim Corbett says Woosh has given his e-coaching business a real point of difference in the market – and his wife Catherine and five children love it too.
“Not only does Woosh save me time, but more importantly it has positioned my business at the edge of technology, delivering huge benefits for my clients as well as for the family.”
Tim develops public and corporate health programmes and strategies using multi-channel marketing. He spends most of his day meeting with clients around Auckland and Wellington working in tandem with his www.myhealth24-7.com website.
"Woosh lets me check on my clients and respond to emails on the move. I can give my clients a demonstration in their own offices and show them in real time how my programmes work.
Before I got my Woosh modem I used to stay up late at night replying to emails I had received during the day. Now, with Woosh, I can check emails on the go or between meetings and respond to clients instantly. When I get home, I am free to spend time with Catherine and the children, or go for a run – it has really changed my life and meant a way better service for my clients.
An added benefit is that the Woosh service doesn’t tie up the telephone line, so that when the children or I are on the internet, the phone line is still free for talking.
With our old dial-up connection we were forever having to connect and disconnect from the Internet each time someone needed the phone. With Woosh we can be online and talk at the same time – the whole family loves it." | |
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